Exception Responses

Manage and Respond to Audit Findings with Confidence

The Exception Responses (ER) module enables organizations to efficiently manage, track, and respond to exceptions issued by external auditors. Each received exception is captured within the system and managed through a structured workflow — ensuring complete visibility, accountability, and control throughout the resolution process.

Centralized Exception Intake

When an audit report is issued, all exceptions can be entered or imported into myAuditHUB, creating a centralized record for each finding.

This ensures every exception is tracked from the moment it is received.

Each exception includes
  • Description and supporting details
  • Financial impact
  • Assigned ownership
  • Due dates and response timelines
Organizations can
  • Assign responsibility for each exception
  • Set response and rebuttal deadlines
  • Route responses through internal review and approval
  • Track progress across all exceptions in real time
Structured Response and Rebuttal Workflow

Exception Responses are managed through configurable workflows similar to the Exception Memo process.

This structured approach ensures consistency and timely resolution.

Integrated Rebuttal and Response Management

All responses and rebuttals are captured directly within the originating exception record.

Each exception becomes a single source of truth, eliminating fragmented communication and manual tracking.

Users can
  • Submit formal responses to auditors
  • Provide supporting documentation
  • Track rebuttal discussions and outcomes
  • Maintain a complete history of all correspondence
Visibility Includes
  • Open and pending responses
  • Response and rebuttal status
  • Due dates and aging
  • Financial impact and resolution status
Real-Time Tracking and Visibility

The module provides full visibility into the status of all received exceptions.

Dashboard views and logs allow users to quickly prioritize and manage outstanding items.

Collaboration Across Teams

Exception Responses can be routed internally to ensure the right personnel are involved in the resolution process.

This improves coordination and reduces delays.

Teams Can
  • Collaborate on responses
  • Add comments and documentation
  • Track accountability across departments
Activity Captured
  • Initial receipt of the exception
  • Internal discussions and assignments
  • Responses and rebuttals submitted
  • Final resolution and disposition
Complete Audit Trail and Documentation

All activity related to each exception is captured automatically.

This creates a fully auditable record, supporting compliance and future reference.

Aligned with Your Audit Workflow

The Exception Responses module works seamlessly with other myAuditHUB tools.

Together, these tools provide a complete solution for managing the audit response process.

Works seamlessly with
  • Inbound Information Requests (IIRs) for managing incoming audit requests
  • Dashboard for tracking workload and priorities
  • Reporting for analyzing outcomes and trends

myAuditHUB

myAuditHUB

Testimonials

Testimonials

“The last thing a busy oil and gas accountant wants to find in the morning mail is an audit notice. However, from initial contact through final report, the audit team was courteous and professional. The myAuditHUB software, particularly the Information Request (IR) system, provided effective communication, efficient data transmittal and accurate tracking of all IRs. I was pleasantly surprised.”

Terry M.
“A one stop shop basically. Love the ease of being able to respond with all files and text in one place.”
Melissa W.

“All requests were clearly communicated and labelled. This made it simple to plan and allocate our resources required to complete tasks, as well as respond efficiently. Any correspondence was easy to track with the use of request numbers and upload system.”

Ashley O.

“I do all of our audits and this was an amazingly different audit process and experience.”

Feliz M.

“The myAuditHUB IR system helps me prioritize my work.”

John A.

“The myAuditHUB system makes exchanging documents easy and improves organization eliminating the need for email communication.”

John A.

“Sincerely I wish more audits were handled in this procedure.”

Feliz M.

“The ability to exchange large data files was very effective.”

Larry M.

“The audit lead communicates very well with our staff. We received updates every week.”

Angie R.

“The data requests are submitted and tracked in an organized manner.”

Brian P.

“The exchange of information is effortless.”

Misty C.

“The AMS-PAR IR System was easy to use and very user friendly.”

Becky H.

“The AMS-PAR process is effective and clear. All of the data was easily exchanged through a portal removing the need for postal service.”

Romina S.

“This is the first time I have seen this type of technology – it makes sense and is flowing smoothly!”

Corbin B.

“The information requested were sent directly to my e-mail and I was able to scan and send the requested documents through the portal. Each information request was numbered, and if additional information was needed, it was easy to determine what was being requested.”

Danielle T.

“There is clear/constant communication between our audit host and your team. Also, the large file transfer tool is a great help in sending large files such as the JADE.”

Angie R.

“Any correspondence was easy to track with the use of request numbers and the upload system.”

Ashley O.

“myAuditHUB makes the exchange of information effortless.”

Ashley O.

“myAuditHUB is easy to follow and your staff are efficient and easy to work with.”

Jessica G.

“The myAuditHUB IRs coming through with their own links, as well as receiving receipts when docs were uploaded to the IR links, made it much easier to keep all of the requests organized.”

Mandi B.

“I look forward to seeing each version of myAuditHUB.”

Feliz M.

“The way requests are made and how progress is tracked, duplicate efforts are eliminated.”

Tiffany M.

“Your system is very structured and organized, which is nice.”

Mandy V.

“The exchange of information was easy. Your team was very helpful.”

Yuvonne D.

“The myAuditHUB information request system allowed subsequent commenting and included links to upload files. The process was unique and better than others.

Apryl J.

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