Exception Memos (EMs)

Document, Track, and Manage Audit Exceptions with Precision

The Exception Memo (EM) module enables auditors to create, distribute, and monitor exceptions. A real-time dashboard provides full visibility into the status and financial impact of each exception — ensuring accuracy, accountability, and transparency throughout the audit process.

Key Capabilities

Everything You Need to Manage Exceptions

myAuditHUB Exception Memo interface
5 Core Features
  • 1 Automatically inherit project data from Project Management
  • 2 Use standardized exception language through configurable templates
  • 3 Automatically generate EM PDFs and supporting folders
  • 4 Distribute Exception Memos to audit hosts through the system
  • 5 Route EMs through approval workflows prior to reporting
Efficient Exception Documentation

Creating an Exception Memo is Simple and Consistent

Users can leverage pre-built templates based on frequently cited exceptions or create memos from scratch. Templates can be customized, and supporting documentation can be referenced directly within the EM.

All relevant project data is automatically populated from Project Management, eliminating manual entry and ensuring consistency across audit documentation.

The system also generates a PDF version of each EM and stores it within an organized folder structure — saving time and supporting audit readiness.

myAuditHUB Exception Memo Log interface
Built-In Workflow & Approvals

Routed, Reviewed, and Audit-Ready

Exception Memos can be routed through configurable approval workflows to ensure proper review before inclusion in audit reports.

Project Leads and designated reviewers are notified when an EM is ready for review, helping maintain quality and consistency.

Once approved, Exception Memos and supporting documentation can be securely shared with the audit host through the system.

Rebuttal & Response Management

Manage the Full Lifecycle of Every Exception

myAuditHUB fully integrates rebuttal and response management directly within each Exception Memo — ensuring all activity, communication, and supporting documentation remain tied to the original exception.

Each exception becomes a single source of truth — eliminating fragmented communication and disconnected records.

1

Structured, Traceable Resolution Process

For every exception, users can:

  • Assign rebuttal and response responsibilities to specific team members
  • Set and track due dates to ensure timely resolution
  • Capture all correspondence between auditors and audit hosts
  • Maintain a complete history of all responses and follow-ups
  • Store supporting documentation within the exception record
2

Complete Visibility and Audit Trail

All rebuttal and response activity is tracked in real time and linked directly to the originating Exception Memo. This ensures:

  • Full transparency into how each exception was resolved
  • Clear accountability across all stakeholders
  • A complete, defensible audit trail for internal and external review
3

Real-Time Updates and Reporting

As exceptions move through the rebuttal and response process:

  • Status updates are reflected immediately across dashboards and reports
  • Financial impact is updated dynamically based on outcomes
  • Reports can include full resolution history or only the final disposition

This enables audit teams and management to monitor progress and outcomes without manual tracking.

4

Real-Time Tracking and Financial Visibility

The system provides full visibility into the lifecycle and financial impact of each exception, including:

1
Exceptions Identified
2
Amounts Granted
3
Amounts Withdrawn
4
Items Pending Resolution

This ensures that auditors and management can accurately track outcomes and assess audit value in real time.

5

EM Log and Status Monitoring

The EM Log provides a centralized view of all Exception Memos associated with an audit project. Users can:

  • Monitor the status of each EM in real time
  • Use color-coded indicators for status (New, Pending Approval, Approved)
  • Track the total value and disposition of all exceptions
  • Maintain a clear audit trail for reporting and review

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Testimonials

Testimonials

“The last thing a busy oil and gas accountant wants to find in the morning mail is an audit notice. However, from initial contact through final report, the audit team was courteous and professional. The myAuditHUB software, particularly the Information Request (IR) system, provided effective communication, efficient data transmittal and accurate tracking of all IRs. I was pleasantly surprised.”

Terry M.
“A one stop shop basically. Love the ease of being able to respond with all files and text in one place.”
Melissa W.

“All requests were clearly communicated and labelled. This made it simple to plan and allocate our resources required to complete tasks, as well as respond efficiently. Any correspondence was easy to track with the use of request numbers and upload system.”

Ashley O.

“I do all of our audits and this was an amazingly different audit process and experience.”

Feliz M.

“The myAuditHUB IR system helps me prioritize my work.”

John A.

“The myAuditHUB system makes exchanging documents easy and improves organization eliminating the need for email communication.”

John A.

“Sincerely I wish more audits were handled in this procedure.”

Feliz M.

“The ability to exchange large data files was very effective.”

Larry M.

“The audit lead communicates very well with our staff. We received updates every week.”

Angie R.

“The data requests are submitted and tracked in an organized manner.”

Brian P.

“The exchange of information is effortless.”

Misty C.

“The AMS-PAR IR System was easy to use and very user friendly.”

Becky H.

“The AMS-PAR process is effective and clear. All of the data was easily exchanged through a portal removing the need for postal service.”

Romina S.

“This is the first time I have seen this type of technology – it makes sense and is flowing smoothly!”

Corbin B.

“The information requested were sent directly to my e-mail and I was able to scan and send the requested documents through the portal. Each information request was numbered, and if additional information was needed, it was easy to determine what was being requested.”

Danielle T.

“There is clear/constant communication between our audit host and your team. Also, the large file transfer tool is a great help in sending large files such as the JADE.”

Angie R.

“Any correspondence was easy to track with the use of request numbers and the upload system.”

Ashley O.

“myAuditHUB makes the exchange of information effortless.”

Ashley O.

“myAuditHUB is easy to follow and your staff are efficient and easy to work with.”

Jessica G.

“The myAuditHUB IRs coming through with their own links, as well as receiving receipts when docs were uploaded to the IR links, made it much easier to keep all of the requests organized.”

Mandi B.

“I look forward to seeing each version of myAuditHUB.”

Feliz M.

“The way requests are made and how progress is tracked, duplicate efforts are eliminated.”

Tiffany M.

“Your system is very structured and organized, which is nice.”

Mandy V.

“The exchange of information was easy. Your team was very helpful.”

Yuvonne D.

“The myAuditHUB information request system allowed subsequent commenting and included links to upload files. The process was unique and better than others.

Apryl J.

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Exception Management

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